Terms of Sales

The prices in this catalog are indicated in Swiss francs, net amounts.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, justified by the accompanying document (invoice) that we ask you to keep carefully. The following are not covered: damage due to poor maintenance, failure to follow the instructions for use or normal wear and tear.

Our delivery commitment is void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and to the extent that this unavailability is not attributable to MnZ Audio. In case of unavailability of a product delivery, we will inform you as soon as possible.

Payment terms
Payment methods: Paypal payment, Credit cards and wire transfer

Delivery and transport
The available items are sent by post within approximately 5 to 8 days. You may be asked to participate in the shipping costs.
PLEASE NOTE: MnZ Audio does not deliver its packages to the post office box and does not deliver any goods to underage customers or under guardianship, except with the written authorization of the parents or guardian.

Return or exchange of goods
Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery slip, within 7 days of receipt of your package. The shipping costs associated with the return are your responsibility. In the case of an exchange order, the shipping costs of your new order are offered to you.

Legal guarantees
Check the condition of the delivered goods without delay to exclude obvious material and manufacturing defects as well as transport damage. In accordance with the law, you are obliged to report to us immediately any defect or anomaly affecting the delivered goods so that we can remedy them.

Data protection
All personal data will be considered confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.

Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be handled by the Lavaux District Court.